Privacy policy

This is a translation for convenience. If there is any doubt or discrepancy, the Spanish version prevails.

This policy explains what personal data we process when you contact us through this website, why, and what your rights are, under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

• Controller: Jeffry Jaret Madrid Yanes, sole trader (trading name: Zenox)
• Tax ID (NIF): 73622311R
• Address: Júpiter 8, esc. 2, 1B, 50012 Zaragoza, Spain
• Phone: +34 692 483 574
• Privacy contact: [email protected]

2. What data we process

• “Drop us a line” form: your name, your email and your message. If you come from the customiser, also the business name, sector and colour you chose.
• Booking a call: your name and the day, time and format you choose. The request is sent from your own WhatsApp or email, so we also receive your phone number or email address.
• WhatsApp, phone or email: the data you give us in that conversation.
• App customiser: the name, colour, sector and logo stay in your browser (see the cookie policy). They do not reach us unless you include them in your message.

We do not ask for special categories of data. Please do not use the forms to send us health data or data about other people.

3. What we use it for

• To answer your enquiry and arrange the call you ask for.
• To prepare and send you a proposal, if you ask for one.

We do not send advertising or make automated decisions with your data.

4. Legal basis

Your consent, which you give by ticking the box before sending, and taking steps at your request before entering into a contract (article 6.1.a and 6.1.b GDPR). You can withdraw your consent at any time by writing to [email protected].

5. How long we keep it

For as long as the conversation lasts and, if we do not end up working together, for a maximum of 12 months afterwards. If you become a client, for the duration of the relationship and the periods required by law (for example, for tax purposes).

6. Who it is shared with

We do not sell or pass on your data. Only the providers we need to communicate with you have access to it, as data processors:

• Email: Google (Gmail).
• Messaging: WhatsApp (Meta), only if you choose to message us or book via WhatsApp.
• Website hosting: Cloudflare, Inc. It serves the website and may process technical connection data (such as your IP address) for security.
• Sending the “Drop us a line” form: Resend (Plus Five Five, Inc.), which delivers your message to our inbox.

Some of these providers may process data outside the European Economic Area (for example, in the United States). They do so with GDPR safeguards: the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

7. Your rights

You can request access, rectification, erasure, objection, restriction of processing and portability of your data by writing to [email protected]. We will reply within one month. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es) or the supervisory authority in your country.

8. Minors

This website is aimed at businesses. If you are under 14, please do not send us personal data.

9. Security

The website runs over an encrypted connection (HTTPS) and we apply reasonable measures to protect your data. Only the Zenox team has access to it.

10. Changes

If we change this policy, we will publish the new version here with its date.

Last updated: October 2026.